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Privacy Policy
At Pause, we respect the privacy of the users on our website. The detailed information in the Privacy Policy section of the website (“insert website”) states how we collect, store, use and share the data provided by you when visiting our website. By visiting our website or supplying your personal information to Pause, you agree to the terms listed under the Privacy Policy section of the website.
Our Privacy Policy may change from time to time and it is your responsibility as a user to be informed by check on the latest updates of the Privacy Policy that applies to you. Should you continue using the Pause website, you provide your acceptance of the latest version of the Privacy Policy within the website.
Data That We Collect From You
Your personal information is collected by Pause when you interact with us in any way, whether through browsing and placing an order on our website, or by clicking on an advertisement that we posted about somewhere that have appeared on other websites. You are also subject to the terms listed in the Privacy Policy section of our website when you interact with us on any media. We may also receive information about you from other third party websites who are our business affiliates.
The information we collect about you includes:
– Name, email address, telephone number, mobile number, home address, delivery and billing address (if different), payment details, payment card details or bank account details.
– The details obtained through your desktop or mobile device when you interact with us, including IP Address, the Internet browser you are using, the duration of time you spent on our website, the page you clicked on to land on our website, the page you spent most of your time on our website, device ID, and location. This helps us enhance customer user experience by customizing our platform to your preference.
– Details such as search criteria, order history, order preference, sizing and order spend. We keep such information stored to give you a more personalized shopping experience and for future marketing campaign purposes.
Please let me know if there are any web development features that you had installed within your website to collect or track customer data which I did not already cover in the privacy policy.
What is a Cookie?
A cookie is a text file that websites send to visiting computer/devices to identify the visiting computer/device. Pause uses cookies to collect information about how users who land on our page use of our online services. We then use this data to help us track who you are, how you interact on our website to enable us to customize a better shopping experience based on your preference.
How We Use Customer Data
We use the information provided by you and your computer or mobile device as per the terms listed in the Privacy Policy of our website. These include:
- To register your information as a user on our website
- To allow you to use the services on our website including browsing, placing an order and making a payment
- To process purchase, delivery and returns and/or refunds
- To interact with you
- To send you advertising and promotional materials
- To provide you with a better customer service and user experience
- To manage your account on our website
- Keep track of order history
- To help you keep in touch with us on all media channels
- Get insights and feedback about our products and services
- Monitor customer behavior
- Enforce the terms in our Privacy Policy
- Comply with legal requirements
How We Share Customer Data:
After obtaining your consent by accepting the terms documented in the Privacy Policy of our website, we may contact you by email with details of our latest promotions, products, and services. If you wish to discontinue receiving any marketing and promotional communications from our end, you can cancel your subscription to our newsletter at any time.
We may pass your personally collected information such as name, telephone number and email address to third party companies. For example, we may share your details with our courier or supplier in order to make delivery of the product to you, or to an advertising agency that we’re affiliated with for marketing and promotional purposes. We may also exchange information with third parties for the purposes of fraud protection and credit risk reduction.
Our website may contain third party links to other sites such as social media sites. Please note that we are not responsible for the Privacy Policy or content of those third parties, nor for any third party to whom we may share your date as per the terms listed in our Privacy Policy.
Other than what has been mentioned in the Privacy Policy of our website, we shall NOT sell or disclose your personal data to any third party without obtaining your prior consent, or unless we are obligated to do so by law.
Payment Data Protection:
To process any payment request with Pause, you will receive a payment link powered by insert bank, and we also use the same method to collect payment on our website. We do not receive any customer’s bank details on our website and only the bank can guarantee information security.
Customer Data Safety:
Every piece of information received by Pause is encrypted with secure socket layer (SSL), which encrypts your information while it is being delivered to us, to prevent unauthorized use of your information. We keep our security system updated and strive hard to safeguard your data at all levels. However, since data transmission on the Internet is never absolutely secure, we don’t guarantee the security of the data transmitted by you on our website.
Consent:
I hereby confirm that I have read and understood the Privacy Policy section of this website. By submitting data to Pause or by continuing my use of Pause’s website or services, I voluntarily and expressively provide my consent to Pause to collect, store, use, and share my data for the purpose expressed in this Privacy Policy.